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eLynx uSign Allows Lender Control of Signature Processes — Expanded Capabilities Driven By Key Insights From Leading Customers
March 16, 2008
CINCINNATI – March 16, 2008 – eLynx, a portfolio company of American Capital Strategies Ltd. (NASDAQ: ACAS), and provider of the most pervasive and widely used secure electronic document communications network for the financial services industry, announced today the next generation of its electronic signature services. Part of the eLynx expediteTM platform, the latest release of uSign enhances multiple capabilities including greater control and visibility of documents, a seamless consumer experience and richer enterprise branding. The uSign release is aligned with lenders’ goals to reduce costs and improve the borrower experience. It puts powerful reporting and monitoring capabilities in the hands of all enterprise stakeholders. This means that individual agents can quickly follow up with borrowers to capture more business, while managers and executives can quickly view the performance of their teams.
“Paper-based processes offer little control and visibility after the documents leave the lender. Electronic signatures resolve this control problem by making the transaction digital and viewable throughout its lifecycle. The result is improved management of the business process,” explains Robert Nilsson, eLynx vice president of marketing and market development.
The new uSign release removes the need for a separate authentication step for borrowers who are already authenticated into the lender’s customer portals. This is done via single sign on (SSO) technology in compliance with the SAML standard. Once the borrower accesses the uSign service, the newly enhanced branding capabilities present a seamless experience projecting the lender’s own brand. In addition, lenders can now provide borrowers with status updates inside their own portals. “This enhancement completely eliminates the need to send borrowers e-mails and places the lender fully in control of the borrower experience,” states Nilsson.
Realizing that not all lenders have access and resources to create online portals, eLynx has also improved the branding of the e-mail messages delivered from the uSign service. This combination of branded HTML e-mail templates and improved branding of the uSign application enables all lenders to create a convenient and consistent experience for their customers.
“We work with a number of leading financial institutions who realized the advantage of moving to electronic processing. This latest uSign release translates three important insights into capabilities that will transform how these enterprises do business with their customers,” explains Nilsson.
About eLynx
eLynx, a portfolio company of S&P 500 member American Capital Strategies Ltd. (NASDAQ: ACAS), provides the most widely used network for electronic document communications services for the financial services industry. Enterprises use eLynx to capture and maintain data electronically throughout the document life cycle, automating paper-intensive processes, improving workflow, reducing costs and ensuring compliance with industry regulations. eLynx serves more than 600 financial institutions including 17 of the top 20 mortgage lenders and more than 100 insurance carriers in the United States. eLynx enables more than 65 percent of the nation’s mortgage closings. In addition, more than 4,000 enterprises worldwide with more than 4 million users in a broad spectrum of industries use eLynx's print management solutions. The company, founded in 1994, operates nationally with headquarters in Cincinnati, Ohio and offices in Portland, Oregon along with data centers throughout the United States. For more information visit www.elynx.com.
CONTACT:
Robert Nilsson
Vice President of Marketing and Market Development
eLynx
rnilsson@elynx.com
Beverly Bartley
Martopia
Vice President of Communications
Media contact for eLynx
bbartley@martopia.com
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