While Black Knight products and services are simple to use, we understand that questions or issues do arise from time to time.

Effective May 1, 2017, the standard hours of operation for Technical Support will be Monday - Friday from 8:00 am - 8:00 pm Eastern Standard Time (EST). Our experienced Technical Support Specialists can provide password support, troubleshooting printer issues and help tackle the most intricate of user issues.

However, before calling, you may be able to find the answers to your question below. To search our online FAQ database, use the index on the sidebar to sort by topic, product or audience, or search by keywords. If you still need to contact technical support please click the Contact Technical Support button in the lower left hand side of the screen.

Featured FAQs

I've upgraded my computer to Windows 7 64-Bit system; I'm unable to successfully downloand/print my documents. What can I do to fix this? My Authentication Answers are not working, "How do I retrieve the correct answers?" I had a document sent to me a while ago, and it is no longer listed on the delivery site. How do I get it back? I am getting a blank screen after I have accessed the site. What should I do?